Shipping Policy
At Rising Robe, we are committed to delivering your orders safely and on time. Please read our shipping policy below before placing your order.
Delivery Areas
We currently deliver across all cities in Pakistan. At this time, we do not offer international shipping.
Order Processing
- Orders are processed within 4–5 business days.
- Orders placed on Saturday and Sunday will be processed on the next business day.
- During sales, holidays, or high-order volumes, processing may take slightly longer.
Shipping Charges
- Free Shipping on orders of Rs. 5,000 or above.
- Shipping charges may apply to orders below Rs. 5,000 and will be shown at checkout.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan for your convenience.
Order Tracking
Once your order has been dispatched, you will receive a tracking ID so you can track the status of your shipment.
Courier Partner
All orders are shipped through our trusted courier partner:
PostEx
Incorrect Shipping Information
If an incorrect or incomplete shipping address is provided, our customer support team will contact you to confirm your details before dispatching your order.
Delivery Delays
While we strive to deliver all orders on time, delays may occur due to:
- Bad weather conditions
- Public holidays
- Courier service delays
- Unforeseen circumstances beyond our control
We appreciate your patience and understanding in such situations.
Need Assistance?
If you have any questions regarding your shipment or delivery, please contact us.
Email: risingrobe9@gmail.com
WhatsApp: +92 314 3804861
Business Hours: Monday – Sunday | 10:00 AM – 8:00 PM